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GDPR & your rights

The EU General Data Protection Regulation (GDPR) gives you control over your personal data. Here is how to use it with RAYA.

What we hold

Usually nothing that names you. Only if you write to us do we hold your name, email, optional phone and messages. Our server logs hold IP addresses for 30 days. The Privacy Policy has the details.

Access

Ask for a copy of the personal data we hold about you.

Correction

Ask us to correct data that is wrong or incomplete.

Deletion

Ask us to delete your data. We will, unless the law requires us to keep it.

Restriction and objection

Ask us to pause the use of your data, or object to uses based on our legitimate interest, such as security logs.

Portability

Ask for the data you gave us in a common, machine-readable format.

How to ask

Use the contact form and choose the subject “My data (GDPR)”. We may ask you to confirm the email address you used, so we only ever give data to its owner. It is free.

How fast

We answer within one month. If a request is complex we may extend this by up to two more months, and we will tell you why.

Complaints

If you are unhappy with how we handle your data, you can complain to the Irish Data Protection Commission (dataprotection.ie), our lead authority, or to the authority where you live: in Bulgaria, the Commission for Personal Data Protection (cpdp.bg).

Last updated: 30.10.2026