The service
RAYA is the website raya.to and the RAYA apps: "RAYA – Sofia Transport" on Google Play and "RAYA Sofia Moves" on the App Store. These terms apply to all of them. RAYA shows public transport routes, stops and timetables for Sofia, trains in Bulgaria and flights at Bulgarian airports. It is free and needs no account. RAYA is provided by Plovtech Solutions Ireland.
Information only
Timetables come from published sources and can change; vehicles can be late or cancelled. RAYA gives no guarantee that its information is complete, correct or up to date. Always allow extra time and check official notices for important journeys.
Not the operator
RAYA is independent. It is not the transport operator, does not sell tickets and does not speak for any operator.
Flights
Flights in RAYA come from AirLabs' data and are a guide only — times, gates and status can change at the last minute. Always check your airline's website or app, and the airport. RAYA is not responsible for a missed, delayed or cancelled flight, or any costs that follow. Planes don't wait — not for us, and not for you.
Fair use
Don't misuse RAYA: no attacks, no attempts to get around its security, no automated copying or overloading of the service. We may block connections that do.
Your messages
Be respectful in messages to our helpdesk and only send files you have the right to share. We may refuse messages that are abusive or unlawful.
Photos you send
When you send stop photos you confirm you took them yourself and that they show no faces and no car number plates. You keep the copyright. You give Plovtech Solutions a free, non-exclusive, worldwide permission to show them in the RAYA website and apps, to crop, straighten and adjust the light, and to print “© your name · RAYA” (or “© RAYA rider”) on them, for as long as they are in RAYA. You can ask us to remove them at any time. We may decline any photo and choose the day it is shown.
Ownership
The RAYA name, design, software and texts belong to Plovtech Solutions. Timetable data belongs to its sources. Fonts are used under their open licences.
Availability
We work to keep RAYA running but can't promise it will always be available or free of errors. We may change, pause or end features at any time.
Liability
As far as the law allows, we are not liable for missed connections, delays, costs or losses that come from using RAYA or relying on its information. Nothing here limits rights you have under consumer law that cannot be excluded.
Law
These terms are governed by the laws of Ireland. If you live in the EU, you keep the protection of the mandatory laws of your own country.
Changes
We may update these terms; the date below shows the latest version. Using RAYA after a change means you accept the new terms.
Last updated: 30.10.2026